Hiring a house cleaner can feel like a dream come true—less stress, more time, and a sparkling clean home. But if you choose the wrong person or company, that dream can quickly turn into a nightmare.
Whether you're hiring an individual cleaner or a professional service, knowing what to watch out for is crucial.
Here are 7 red flags that could signal trouble ahead:
1. No Background Checks or Insurance
If a cleaner or company can't confirm that they conduct background checks or carry liability insurance, walk away. This is the bare minimum when you're letting someone into your home. Without insurance, you could be on the hook for damage or injury.
2. Vague or Too-Good-To-Be-True Pricing
Low rates might sound appealing, but if the pricing is unclear or significantly lower than the competition, it could mean they’re cutting corners. A reputable cleaner will offer a transparent breakdown of services and fees—no shady surcharges or hidden costs.
3. Lack of References or Reviews
Can’t find any reviews online? Or worse, do they get more one-star reviews than glowing ones? That’s a major red flag. Good cleaners leave behind more than just a tidy home—they leave satisfied customers. If they won’t provide references, consider it a warning.
4. No Clear Service Agreement
A professional cleaning service should always provide a clear service agreement outlining what’s included, the cost, and the schedule. If they’re vague or avoid putting things in writing, that’s a sign of potential problems down the line.
5. They Bring Nothing with Them
If a cleaner shows up without their own equipment or cleaning supplies (and didn’t tell you to provide them), it might signal inexperience or unprofessionalism. Pros come prepared and use products they trust.
6. They Rush Through the Job
If they promise to clean your whole house in 30 minutes, don’t be impressed—be concerned. Speed isn’t everything. Quality cleaning takes time. A too-fast job usually means corners are being cut, not dust removed.
7. You Feel Uneasy
Trust your gut. If something feels off—whether it’s how they communicate, how they treat your space, or how they handle your belongings—it probably is off. You should feel comfortable with anyone working in your home.
So, What Should You Do?
The best defense is a good offense. Do your research, ask questions, and never feel pressured into a quick decision. Your home is your sanctuary, and who you let inside it matters.